Civic Duties and Responsibilities
Sreemoolanagaram Grama Panchayat
Citizen Charter
📘 Citizen Charter — Official Document
Citizen Charter PDF
Official Document • PDF Format
📌 Key Features of the Citizen Charter
Official Document
An official document containing essential information about the services available to citizens.
Service Delivery Timelines
Helps citizens understand the time limits within which various public services are to be provided.
Grievance Redressal Mechanism
Provides necessary information about service-related complaints and the mechanisms available for resolving them.
ℹ️ Public Notice
The Citizen Charter helps the public easily understand the services provided through the Panchayat. Citizens are advised to refer to the official document for details regarding services, delivery timelines, responsible officials and the procedures for submitting complaints.
🤝 Know Your Rights – Make Use of Public Services
The Citizen Charter plays an important role in ensuring transparent administration and efficient public service delivery. Better local governance can be achieved through responsible participation by citizens.